7poker FAQ — Common Questions & Detailed Answers

After logging into your 7poker account, you can find this information in two places.

Betting History: After logging in, click the top menu or your profile icon and look for "Betting History" or "My Bets". From there, you can filter by date to see exactly which game or match you bet on, how much you wagered, and what the outcome was.

Transaction History: Under the same section, the "Transactions" tab shows all deposits and withdrawals with their date, amount, payment method, and status (successful / pending / failed).

• 1
  Log in to your account.
• 2
  Go to your profile icon or "My Account".
• 3
  Select the "Betting History" or "Transactions" tab.
• 4
  Filter by date or game type.

Records from the last 90 days are typically available directly. If you need data beyond that, support@7poker.clickSubmit your request at

7poker uses multiple layers of security to protect users' data and funds.

Data Encryption: Your name, mobile number, national ID details, and payment data are all protected with SSL 256-bit encryption — the same standard used by banks and financial institutions.

Regarding sharing of information with third parties: 7poker's Privacy Policy your personal information is never shared with third parties for marketing or any other purpose. Information is disclosed to relevant authorities only when required by law.

Account balance: User balances are held separately from operational funds. As a licensed platform, 7poker adheres to audited policies.

• 256-bit SSL encryption is always active
• KYC verification data is stored on protected servers
• Passwords are stored in hashed form — not even 7poker can see them
• Two-factor authentication (2FA) is available to keep your account secure

Under normal conditions: Deposits via bKash, Nagad, and Rocket typically arrive in your account within 3–5 minutes. Bank transfers may take 1–2 business days.

If funds still haven't arrived after 15 minutes: First, confirm that the transaction went through — you should have received a confirmation message in your bKash or Nagad app. If the transaction was successful but the funds still haven't appeared, get in touch using the method below:

• 1
  Collect your bKash/Nagad transaction ID (TrxID).
• 2
  Visit 7poker's live chat or support@7poker.clickSend us an email at
• 3
  Please provide your TrxID, deposit time, and amount.
• 4
  The support team reviews and typically resolves issues within 30 minutes.

Keep in mind: Providing an incorrect payment number or reference at the time of deposit may delay the process. For detailed instructions, Financial Transactions View the page.

No — each person may only hold one account on 7poker. This is a strict platform policy.

If the same person creates multiple accounts or manages different accounts from the same device, the system will detect this automatically. In such cases:

• Bonuses on all accounts will be cancelled
• Withdrawals of bonus winnings are blocked
• All accounts may be permanently suspended

If you've forgotten the password or login details for an existing account, contact support instead of creating a new one. Your old account can be recovered by verifying your mobile number via OTP. If different members of the same household want to manage separate accounts from the same device, it's best to inform support in advance.

Yes, 7poker has an Android app and it's free to download. If it's not available on the Google Play Store, you can download the APK file directly from the 7poker site and install it.

Steps to download and install:

• 1
  On your phone, go to Settings > Security and enable "Unknown Sources" or "Install unknown apps".
• 2
  On the App page and click the APK download button.
• 3
  Once the download is complete, tap the file and select "Install".
• 4
  Once installation is complete, the 7poker icon will appear on your home screen.
• 5
  Log in with your mobile number and password.

The app supports fingerprint login, push notifications, and offline score checking. iOS users can visit 7poker.click in Safari and tap "Add to Home Screen" for an app-like experience.

A wagering or rollover requirement is the amount you need to bet before a bonus becomes withdrawable.

How it's calculated: Say you deposit ৳1,000 and receive a ৳1,500 bonus at 150%. If the wagering requirement is 20x, then:

Bonus amount (৳1,500) × Wagering multiplier (20) = ৳30,000 in total bets required.

• Not all games contribute equally to wagering — slots count at 100%, Sports Betting generally at 100%, and Live Casino may count at 10–50%.
• Every bonus has an expiry period — typically 7–30 days. If wagering isn't completed within that time, the bonus is forfeited.
• Once logged in, you can track your wagering progress in real time.

Each bonus may have its own specific terms and conditions. To view the exact terms, On the Bonus page or ask our support team.

Yes, you can play on 7poker even on a small budget. Minimum bet amounts vary depending on the game type.

If you're working with a small budget, slots are a great place to start — you can play with a minimum bet of ৳10 and still enjoy all the bonus features. Before you play for the first time, Responsible Gaming We recommend reading through that page first.